Being Nice and Being Kind Are Not the Same: How to Foster Psychological Safety
Many people have misconceptions about psychological safety in the workplace. Ensuring safety while fostering candor is key. Here's how leaders approach this topic.
Susan Snedaker
Apr 17
Are Your IT Service Level Agreements (SLAs) Setting You Up for Failure?
Service Level Agreements (SLAs) can be helpful in some IT circumstances, but not all. Determine how and when to use SLAs to manage demand.
Susan Snedaker
Apr 17, 2024
Top Four Must-Read Books for Successful IT Leaders
Here are two books that have really made an impact on my thinking and approach to work lately (plus two books of mine to explore). Check...
Susan Snedaker
Nov 29, 2023
