Susan Snedaker
- Jan 7, 2018
Lean Leader #4 - Think Systematically
What is systematic thinking? Let's start by defining systematic thinking from a Lean perspective. This means looking holistically at a p
Susan Snedaker
- Nov 3, 2017
Lean Leader #3 - Constancy of Purpose
In healthcare IT, it often feels like large waves come crashing on the shore from unexpected directions on a daily or weekly basis. The need
Susan Snedaker
- Oct 12, 2017
Lean Leader #2 - Respect Every Individual
In healthcare, we talk a lot about respecting our patients, behaving in a respectful manner. We know that things like introducing ourselves
Susan Snedaker
- Sep 30, 2017
Lean Leader #1 - Lead with Humility
What exactly does lead with humility mean? Does it mean you behave as if you don't know anything? that you don't have skills and exp
Susan Snedaker
- Aug 26, 2017
Starting A Lean IT Journey
Many healthcare organizations have embarked on a Lean journey. Stories of successes as well as stumbles are everywhere. Most of the efforts
Susan Snedaker
- Jul 12, 2017
Small Changes Make a Big Difference
It's tempting to "swing for the fences", to try to drive change that will "move the dial" or "change the game.&
Susan Snedaker
- Jan 5, 2017
Standardize. Automate. Repeat.
The most fundamental step you can take to improve IT operations is to standardize - whether your objective is Lean or ITIL or ITSM or just p
Susan Snedaker
- Dec 16, 2016
One Page Project Status. Yes, Really.
In healthcare IT (HIT) project management, you usually get one shot to get it right. Improve project communication with a clear, concise pro
