September 15, 2018

We’ve all worked on teams where there was one person who made life uncomfortable, miserable, negative, or difficult. Even if that person was well-meaning, they brought to life the old adage that one rotten apple can spoil things. As a leader, I’ve seen it over and over...

November 14, 2017

I once worked for a manager who had a strange fear of saying thank you. He expressed concern that if he thanked people for doing great work, they would start to slack off....While that may sound strange to you, if you look around at managers you have worked for in your...

May 21, 2017

Every day in healthcare IT, we are challenged to do our work better, cheaper, faster, more securely. It can be daunting to face an ever-growing "to do" list. At the same time, we do know we need to constantly improve and evolve.

December 2, 2016

If you have someone who's under performing, you have to ask yourself if that person is really in the right job. Have they been transferred or promoted into a role that's no longer leveraging their natural talents and work style?

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About the Author

Susan Snedaker, MBA, CHCIO, CHISL, is an IT executive with expertise in all aspects of IT leadership. She is an award-winning author of numerous books on IT and leadership topics.

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