September 1, 2020

In this time of COVID, IT demand is increasing while staff and resources are static. This article gives you three ideas about ways to manage an IT team through this challenging time.

July 3, 2018

We are living through one of the most polarized and angry times, in our country and around the world. People have formed opinions and then retreated behind the walls of those opinions, casting blame and aspersion on those who disagree. Sure, I’d like things to always g...

August 13, 2016

There’s a lot of talk about employee engagement in any industry, in any business. It’s an often-discussed topic in healthcare as well. It makes sense that engaged employees are more likely to try to do the right thing, are more likely to provide excellent service (pati...

April 23, 2016

It's a well-established fact that we tend to like to hire in our own image. We typically surround ourselves with people we perceive to be "like us." We tend to relate to people who are generally our own age, similar socio-economic background, similar education levels,...

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About the Author

Susan Snedaker, MBA, CHCIO, CHISL, is an IT executive with expertise in all aspects of IT leadership. She is an award-winning author of numerous books on IT and leadership topics.

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