January 12, 2017

We recently practiced an EHR downtime at our hospital. [We've practiced downtimes previously, this one was designed to be more challenging.] After weeks of intensive review of our downtime procedures, we took the EHR down and practiced using our downtime procedures...

July 1, 2016

Recently, I was talking with a colleague about a challenge he was having in his department. He was concerned that he was finding it increasingly difficult to find a time when he could take portions of the network down to perform maintenance, such as patching, updates,...

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About the Author

Susan Snedaker, MBA, CHCIO, CHISL, is an IT executive with expertise in all aspects of IT leadership. She is an award-winning author of numerous books on IT and leadership topics.

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