April 5, 2018

I'm in the midst of a remodeling project at my house right now. I've learned a lot about how this process works, but I've also learned a lot about how it's broken and how that information can help us improve healthcare IT.

February 12, 2018

Tucson IT Director Susan Snedaker Honored with HIMSS Book of the Year AwardLeading Healthcare IT: Managing to Succeed, receives 2018 HIMSS Book of the Year Award.

November 14, 2017

I once worked for a manager who had a strange fear of saying thank you. He expressed concern that if he thanked people for doing great work, they would start to slack off....While that may sound strange to you, if you look around at managers you have worked for in your...

September 30, 2017

What exactly does lead with humility mean? Does it mean you behave as if you don't know anything? that you don't have skills and expertise? No. Definitely not. Leading with humility can be summed up by four key traits.

April 23, 2017

When we're busy delivering IT services to our organization, we often think of attributes like "better, faster, more reliable", but we rarely stop to think about what our customers value. Here's one simple change you can make to deliver better IT servi...

January 29, 2017

My latest book, Leading Healthcare IT: Managing to Succeed was released in December 2016 by CRC Press. Since releasing the book, I've fielded numerous inquiries about how to lead a team through reading this book.

December 28, 2016

My latest book, Leading Healthcare IT, was just released on CRC Press/HIMSS. I've received some great feedback and questions, one about my thinking regarding information security in HIT. InfoSec is enormously important....

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About the Author

Susan Snedaker, MBA, CHCIO, CHISL, is an IT executive with expertise in all aspects of IT leadership. She is an award-winning author of numerous books on IT and leadership topics.

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