February 26, 2019

Medical device security is something most HIT leaders don't want to deal with. Not only do IT leaders have enough to work on without adding another entire area of focus, but often they are not sure how to even approach this topic.

January 18, 2019

Think about the things you know are open secrets. Have you stood on the sidelines watching, assuming (or hoping) someone else would raise the issue? Now that you know they won't, would you consider taking action?

November 5, 2018

I frequently hear references to critical thinking in business from comments of frustration regarding the lack of critical thinking about an important problem, or inquiries about which interview questions elicit evidence of a candidate’s critical thinking abilities, or...

August 5, 2018

In almost every Information Security department I know of, there is too much to do and too few resources to do it. If you work in a department where that is NOT the case, please reach out to me and let me know – you’ll be the rare exception and I’d love to talk with yo...

July 3, 2018

We are living through one of the most polarized and angry times, in our country and around the world. People have formed opinions and then retreated behind the walls of those opinions, casting blame and aspersion on those who disagree. Sure, I’d like things to always g...

April 5, 2018

I'm in the midst of a remodeling project at my house right now. I've learned a lot about how this process works, but I've also learned a lot about how it's broken and how that information can help us improve healthcare IT.

March 8, 2018

HIMSS is always an overwhelming event - even for the most seasoned of conference goers. As I was thinking about the subtle change in tactics I've deployed to get the most out of HIMSS....By leaving some space in my day, I was able to respond spontaneously to the ev...

February 12, 2018

Tucson IT Director Susan Snedaker Honored with HIMSS Book of the Year AwardLeading Healthcare IT: Managing to Succeed, receives 2018 HIMSS Book of the Year Award.

January 7, 2018

What is systematic thinking? Let's start by defining systematic thinking from a Lean perspective. This means looking holistically at a process or a system and understanding it from end-to-end.

November 14, 2017

I once worked for a manager who had a strange fear of saying thank you. He expressed concern that if he thanked people for doing great work, they would start to slack off....While that may sound strange to you, if you look around at managers you have worked for in your...

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About the Author

Susan Snedaker, MBA, CHCIO, CHISL, is an IT executive with expertise in all aspects of IT leadership. She is an award-winning author of numerous books on IT and leadership topics.

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